Terms of Service

NoSurfSMS Terms of Service


Thank you for using NoSurfSMS!


When we say ”company”, “we”, “our”, “us”, ”service” or ”services” in this document, we are referring to NoSurfSMS.

We may update these Terms of Service in the future. Whenever we make a significant change to our policies, we will send an email to all users.

When you use our service, now or in the future, you are agreeing to the latest Terms of Service. That’s true for any of our existing and future products and all features that we add to our service over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.

If you don't agree to these Terms of Service, please don't use this service. Violation of any of the terms below may result in the termination of your account.

Account terms

You are responsible for maintaining the security of your account and password. NoSurfSMS cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for any activity that occurs under your account (even by others who have their own logins under your account).

You may not use our service for any illegal purpose or to violate any laws in your jurisdiction.

In order to use this service fully, you will need to provide your phone number.

Payment, refunds, upgrading and downgrading terms

Paying customers are billed automatically, we use Stripe for that. You may either be billed at the end of the billing period or when you hit 0 remaining message, depending on your settings.

The number of messages purchased in the paid plan must be used during the applicable term and any unused messages at the end of the term are forfeited.

You can upgrade or downgrade in plan level at any time within your account settings. If you do it while you have 0 remaining message, a billing attempt will be made to replenish your account(new messages).

Our payment process is conducted by our payment processor Stripe. For more details, please see Stripe’s Terms of Use.

Fees paid hereunder are non-refundable.

Cancellation, pause and termination

If you cancel or pause the service before the end of your current paid up period, your cancellation will take effect at the end of the current billing cycle, and you will not be charged again.

We reserve the right to suspend or terminate your account and refuse any and all current or future use of the service for any reason at any time. Such termination of the service will result in the deactivation or deletion of your account, your access to your account or communication with the service. NoSurfSMS reserves the right to refuse service to anyone for any reason at any time.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any service customer, company employee or officer may result in immediate account termination.

Modifications to the service and prices

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the service with or without notice.

Sometimes we change the pricing structure for our products. There's a big chance that existing customers will be exempted from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record.

NoSurfSMS shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Content ownership, copyright and trademark

You are solely responsible for any content and other material that you get via the service.

You may provide us with feedback, suggestions, and ideas about the service. You agree that we own all rights to use and incorporate the feedback you provide in any way, including in future enhancements and modifications to the service, without payment or attribution to you.

You must not modify another website so as to falsely imply that it is associated with NoSurfSMS. The look and feel of the service is copyright© to NoSurfSMS. All rights reserved. “NoSurfSMS”, the NoSurfSMS logo and any other product or service name or slogan displayed on the service are trademarks of the company and may not be copied, imitated or used, in whole or in part, without the prior written permission of the company or the applicable trademark holder. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service without the express written permission by the company.

Privacy and security of your data

We use Twilio to send you messages. They do not sell end users’ personal information and do not share end users’ information with third parties for those third parties’ own business interests. For more information, you can read their privacy policy.
We may use other third parties for some of our services(Place, Directions, Weather). We don't give them any of your data except what is needed to answer your request(sms/message) and they see all requests as coming from NoSurfSMS and not as different individuals.

General conditions

Your use of NoSurfSMS is at your sole risk. The service is provided on an “as is” and “as available” basis. We do our best though to provide the best service possible.

Technical support is provided by email. Email responses are provided on the reasonable effort basis without guaranteed response time.

We as humans can access your data to help you with support requests you make and to maintain and safeguard NoSurfSMS to ensure the security of your data and the service as a whole.

We use third-party vendors to provide the necessary hardware, storage, payment processing and related technology required to run the Services.

Liability

This agreement shall be governed by the laws of Ontario, Canada, and the courts of Ontario, Canada shall have exclusive jurisdiction to hear and determine all issues that may arise under or in relation to this agreement.